Privacy Policy

Priority Pumps Privacy Policy

At Priority Pumps, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect:

  • Personal Details: When you contact us or place an order, we may collect personal details such as your name, email address, phone number, and company information.

  • Transactional Data: We collect information about your purchases, including product details, payment information, and delivery addresses, to fulfil your orders efficiently.

  • Technical Data: Our website may collect technical data such as IP addresses, browser types, and usage patterns to enhance user experience and ensure website functionality.

How We Use Your Information:

  • Service Provision: We use your information to process orders, provide technical support, and respond to your inquiries.

  • Marketing Communications: If you have opted in, we may use your contact information to send you updates, offers, and newsletters. You can opt out at any time by contacting privacy@prioritypumps.com.

  • Improving Our Services: We analyse data to understand customer preferences and improve our products and services.

Data Security:

We have implemented appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. We store data securely and ensure that only authorised personnel have access to sensitive information.

Your Rights:

You have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your personal data.

  • Object to the processing of your data for marketing purposes.

  • Withdraw consent where applicable.

If you have any questions about our privacy policy or wish to exercise your rights, please contact privacy@prioritypumps.com.